Refund Policy

Refund Policy

At CodeSight Global, we provide professional digital and creative services. We are committed to delivering high-quality work and ensuring client satisfaction. Please review our refund policy carefully before engaging our services.

Eligibility for Refunds

Refund requests will be considered under the following conditions:

• A refund request must be submitted within 7 days of the initial payment date.
• The service must not have been started, delivered, or substantially progressed.
• Refund eligibility is evaluated on a case-by-case basis depending on the nature and scope of the service.

Non-Refundable Services

The following services are non-refundable:

• Services that have already been started, delivered, or completed
• Custom or tailored services (including design, development, consultation, or strategy work)
• One-time setup fees, onboarding fees, or consultation charges
• Services delayed or cancelled due to client-side inaction, missing information, or approvals

Refund Request Process

To request a refund, please follow these steps:

1. Email us at [email protected] with your refund request.
2. Include your invoice number, service details, and the reason for the request.
3. Our team will review your request and respond within a reasonable timeframe.

If approved, refunds will be processed to the original payment method within 14 business days.

Contact Us

If you have any questions regarding this refund policy or need clarification before purchasing a service, please contact us at [email protected].

We value transparency and professionalism and aim to resolve all concerns fairly and promptly.